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GCIS
Gulf Coast Information Systems
"The Source of your Internet Solutions"

Mail Settings

GCIS hosted mail domains are accessable thru several methods.
Webmail: The Roundcube based webmail
The older Squirrelmail base webmail

SMTP Outgoing mail: mailsrv.gcisnet.net (standard ports should be utilized 25 or 587) 587 is prefered as some ISPs block 25
Users should use IMAP if possible as it allows access to secondary folders such as SPAM and JUNK.

Secure encrypted methods of POP3s,IMAPS, TLS, SSL are supported.
NOTE: Please ensure that on your SMTP outgoing settings that "my server requires authentication" or similar in your mail client is enabled. You must login/authenticate to our mailserver to send or recieve mail. (while sending an email if you get a "relaying denied" message, this usually is the cause.)

Please note that the old servers settings of server1.gcisnet.net,server2.gcisnet.net,mail.gcisnet.net will be discontinued. Please update your mail server settings as soon as possible.

ANTI-SPAM per user settings:

You can customize your anti-spam settings in the webmail interfaces.
Login to one of the webmails and under settings/options you will find the spam settings.
You can whitelist/blacklist specific email addresses and more.

ARCHIVED EMAIL

Mail older than 120 days may be moved to a Archived folder in your account.
This folder is accessable if you utilize the IMAP protocol for your mail client, or via the webmail interface.

Junk / Spam folders in IMAP or webmail clients

To flag an email as spam simply move it into your Junk folder. The system will scan this folder twice a day and add that type of email to the spam classification.
SPAM Folder: If the system has flagged an email as spam it will be placed in this folder.

A note about the spam filter:

Our mail is virus scanned and spam filtered using state of the art systems, and real time black lists. Plus additional variations depending on per-user spam settings.
If you flag an email as spam, it may still pass thru the filter depending on its "spam value". Flagging an email as spam has the system "add weight" to this spam value. Once the spam value exceeds a threshold it is then blocked. Since most spam comes from thousands of different addresses it is not practical for a user to blacklist each address. The mail scanner looks at the real time black lists, global system blacklist/whitelists, per-user lists. Maladjusting the spam settings can cause valid mails to be blocked. (placed in spam folder). The system will add a comment of {spam?} to an email if it has flagged it as spam but it has not yet reached a threshold to actually block it.